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Refund Policy

Refund Policy

Last updated: 02/01/2026

This Refund Policy applies to all purchases made for Persoconta services operated by SAS ASOKUMAR IT.

1. Payments via Paddle

1. Payments via Paddle

All transactions are processed securely by Paddle, our authorised reseller and Merchant of Record.

Purchases are subject to Paddle Buyer Terms & Conditions.

2. 14-Day Refund Window

2. 14-Day Refund Window

Customers may request a refund within 14 days of purchase, as required by EU consumer law and Paddle policy.After 14 days, refunds are not guaranteed unless mandated by law.

3. How to Request a Refund

3. How to Request a Refund

Contact us directly at support@persoconta.com with your order reference or invoice ID.SAS ASOKUMAR IT will review and respond promptly.

Alternatively, you may request a refund through Paddle Support.

4. Subscriptions & Renewals

4. Subscriptions & Renewals

For renewals, the 14-day refund period applies from the renewal date.

Cancellations after renewal do not automatically entitle a refund.

11. Contact

11. Contact

SAS ASOKUMAR IT

BATIMENT 3000 – 3515 RUE JACQUES CALLOT – 54500 VANDŒUVRE-LÈS-NANCY – FRANCE

📧 support@persoconta.com

Persoconta

3515 batiment 3000 Rue Jacques Callot, 54500 Vandœuvre-lès-Nancy, France

3515 batiment 3000 Rue Jacques Callot, 54500 Vandœuvre-lès-Nancy, France

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